
MarbitChow wrote:I'm just going to leave this here...
(shamelessly stolen from the Erfworld Facebook comments section - Thank you to Jesse David Wan!)
CorrTerek wrote:As much as I think that needs to be read on some webcomic forums, I don't really think it's applicable here. See, Mr. Martin isn't taking donations to further the writing of his series. Rob and Co. are.
That column might apply to those of us who aren't paying anything to read Erfworld, but I don't think it applies to Tools.

MarbitChow wrote:CorrTerek wrote:As much as I think that needs to be read on some webcomic forums, I don't really think it's applicable here. See, Mr. Martin isn't taking donations to further the writing of his series. Rob and Co. are.
That column might apply to those of us who aren't paying anything to read Erfworld, but I don't think it applies to Tools.
Since Tool subscriptions build up store credit, there's a strong argument to be made that they aren't donations at all, but advances on expected goods (of which Erfworld Book 1 is probably the most anticipated).
Gaiman's point still holds, though - it's art, and artists don't always produce quality work based on other people's schedule.
If we want quality work, it will come at Rob's pace.
MarbitChow wrote:Consider this, though: each page publish consists of approx. 4 rows of work. Rob could easily release each row, one at a time, and quadruple the update speed without any additional effort.
Would that make anyone happy?

Tensor wrote:I paid, and you can call it a donation, a pre-credit, clams, greenbacks, cheddar or anything you want. Those that did pay, of which you are not one, and have spoken up, are not pleased with what they have received for their support.
Tensor wrote:Or maybe he could release the comics one pixel at a time every minute. That would be awesome!
C'mon, be serious.

rkyeun wrote:Roses are red.
Violets are blue.

Well, I stand by the argument that Tools are getting exactly what they pay for. The whole store credit deal sounds pretty nice to me. I mean, become a Tool, let store credit accumulate for 20 months, buy the set of Dwagons. And get all these cool bonus features in the meantime. I'll have to try to remember to become a Tool at some point.zilfallon wrote:Marbit, you're missing lots of points, but those are all written in previous pages, so this post of mine will only humbly ask you to read the other pages, and even if you have, once more. Especially the one about "are tools getting what they pay for".
Tensor wrote:I paid, and you can call it a donation, a pre-credit, clams, greenbacks, cheddar or anything you want. Those that did pay, of which you are not one, and have spoken up, are not pleased with what they have received for their support.

zilfallon wrote:Marbit, you're missing lots of points, but those are all written in previous pages, so this post of mine will only humbly ask you to read the other pages, and even if you have, once more. Especially the one about "are tools getting what they pay for".

MarbitChow wrote:I've read all the points. I just think they're crap.
Provided that they did not continue to collect money from you after they announced the end of Erfworld, you are correct, they would be doing nothing unethical, immoral, or wrong.CorrTerek wrote:Am I to assume, then, that you feel Rob and Xin (and Jamie, let's not leave him out of this) wouldn't be doing anything wrong if they simply gave up on Erfworld and moved on to something else? That they wouldn't owe anything to the people who donated money in the hopes of supporting Erfworld?

MarbitChow wrote:CorrTerek wrote:As much as I think that needs to be read on some webcomic forums, I don't really think it's applicable here. See, Mr. Martin isn't taking donations to further the writing of his series. Rob and Co. are.
That column might apply to those of us who aren't paying anything to read Erfworld, but I don't think it applies to Tools.
Since Tool subscriptions build up store credit, there's a strong argument to be made that they aren't donations at all, but advances on expected goods (of which Erfworld Book 1 is probably the most anticipated).
Gaiman's point still holds, though - it's art, and artists don't always produce quality work based on other people's schedule.
If we want quality work, it will come at Rob's pace.
Consider this, though: each page publish consists of approx. 4 rows of work. Rob could easily release each row, one at a time, and quadruple the update speed without any additional effort.
Would that make anyone happy?


MarbitChow wrote:Provided that they did not continue to collect money from you after they announced the end of Erfworld, you are correct, they would be doing nothing unethical, immoral, or wrong.
CorrTerek wrote:So, then, that store credit that the Tools paid for, which would then be worthless, means nothing. What about the people who preordered Book 2, which would then not be forthcoming? They aren't owed anything?

MarbitChow wrote:CorrTerek wrote:So, then, that store credit that the Tools paid for, which would then be worthless, means nothing. What about the people who preordered Book 2, which would then not be forthcoming? They aren't owed anything?
Tool membership was a pledge of sponsorship. It says so clearly. In exchange for this pledge, you get store credit.
(Just like when you pledge $200 to PBS, you get a tote bag. The benefits for Tool pledges are much better.)
If you order (or preorder) something from the store, you are entitled to the item you ordered, or a refund.
If your purchase was made with store credit, you would be entitled to more store credit.
If your purchase was made with cash directly, you would be entitled to getting your money back.
The store and the comic are two different things; be careful not to confuse the two.
If Rob stopped producing the comics, but left the store open, there would still be ways to redeem your store credit.
If Rob closed the store, but kept producing the comics, people who pre-ordered from store would be entitled to a refund for items they did not receive.
Unlike cash transactions, store credit has no cash value and is not transferable. If you have store credit to a store that goes out of business, that money is gone.
This is true for both on-line and brick-and-mortar stores.
When you pledge sponsorship, you are not owed anything. You are not making an investment. There should be no expectation of return. It's just a tip jar with benefits.
You are tipping them for work already produced, and hoping that they will continue to produce work of similar quality. If you see enough evidence that that is not the case, stop tipping.
raphfrk wrote:If you have to start quoting contract terms to your customers, then you are already in trouble.

Tensor wrote:You cannot wrap up human interaction in a neat little bow and call it "logically complete." We are not robots, and this is not a perfect world. It is a matter of people and their feelings.
People do not always tip solely because of "services rendered." Sophisticated people tip for that reason, and also because they plan on returning. Word will get around with the servers, and if you frequent a place, waiters will recognize you as a good tipper and provide a little extra for you. They will do this because they know that if they elevate their game, they will continue to see better-than-average tips from you.
Tensor wrote:You are at least the third person to try and derail this thread from the topic, which is that the story is not moving, and there are those of us who have invested in this product and feel slighted. Yes, it is an investment no matter how many times you say it is not. I will repeat the quote from earlier in this thread, simply because it is brilliant, and bears repeating multiple times...raphfrk wrote:If you have to start quoting contract terms to your customers, then you are already in trouble.

MarbitChow wrote:Note that ROB never quoted terms of service. This thread consists of FANS discussing with OTHER FANS.

And how, pray tell, are we remotely off topic? I feel that the story is moving and that those of us who have invested in the product are getting our money's worth. If you want nothing more than simple agreement, take it to PM's. Don't expect me to shut up and sit down because you feel that my opinions are worthless. Or, appear to think that, at least.Tensor wrote:You are at least the third person to try and derail this thread from the topic, which is that the story is not moving, and there are those of us who have invested in this product and feel slighted. Yes, it is an investment no matter how many times you say it is not. I will repeat the quote from earlier in this thread, simply because it is brilliant, and bears repeating multiple times...

Ansan Gotti wrote:That is true. And may I respectfully -- truly and earnestly, respectfully -- suggest that you as a non-Tool may actually be doing a disservice to the author by appearing to lecture Tools about how they ought to be feeling on this subject.

rkyeun wrote:Roses are red.
Violets are blue.

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