Authentication Mail Problem

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Authentication Mail Problem

Postby SteveMB » Fri May 01, 2009 6:19 pm

(forwarded from the GitP forum on behalf of user who for obvious reasons can't post here directly)

Howdy Rob, Jami or the Admin of erfworld.com

Attempted to register login and after 3 times the forum will not send me an authentication email. I am not sure if it is due to email address used or if there is a system problem I am not aware of. I was going to contact the admin there but it said I had to LOG IN to do so and since I am not authenticated it wont allow me, and there was no other external link that I could find easy to send an email to.

--kreszantas



(I posted a reply on the GitP forum suggesting a spam-filter check; that and forwarding the message here was all I could think of.)

EDIT: Got a request to forward this message re the same problem:

Hi.

Username: Wesc
E-mail: mtr2007@hotmail.co.uk

Could you forward it, please?
Thanks.
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Re: Authentication Mail Problem

Postby harknell » Fri May 01, 2009 7:38 pm

Hi, There's a shot that your email system is filtering our emails. What is your email extension (gmail, hotmail, etc.)? In all cases of this if you have a serious problem you can email me at harknell at onezumi.com and I can manually validate your account.
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Re: Authentication Mail Problem

Postby kreszantas » Fri May 01, 2009 9:23 pm

Thanks SteveMB for posting that for me!

Harknell: I can use this username it does not matter to me, anything related to the kreszantas can be transfered over to this account if you do not mind.

Thank you for a neat looking forum

Kres(Kreszantas)
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Re: Authentication Mail Problem

Postby harknell » Sat May 02, 2009 9:26 am

Hi, updated things to give you the proper username.
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Re: Authentication Mail Problem

Postby Hobgobwin » Sat May 02, 2009 10:49 am

I'm Wesc. Thanks, Stevemb.
I created a new account with a different address (yahoo) and it works now. Is that ok?

I'm okay with this name.
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Re: Authentication Mail Problem

Postby harknell » Sat May 02, 2009 11:48 am

Hi, it's up to you on the account name. I can change the old one or you can keep the new one. I'd suggest using the one that has the functioning email address though.
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Re: Authentication Mail Problem

Postby SteveMB » Sat May 02, 2009 2:57 pm

I got another note from somebody having the same problem:

Hey Steve.

I'm trying to register the name Infidel using the email ishnar@hotmail.com

You said to send you a personal IM so thank you for your help.

Rykk
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Re: Authentication Mail Problem

Postby Infidel » Sun May 03, 2009 4:07 pm

Thank you Steve and Harknell. I'm in :)
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Re: Authentication Mail Problem

Postby lamguin » Sun May 03, 2009 9:09 pm

I had a similar problem. Yahoo dumped my confirmation email in the spam folder. Had to go digging. :(
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Re: Authentication Mail Problem

Postby Ink » Sun May 10, 2009 6:30 am

Hi guys. My friend St.Sinner is having trouble too, and she can't find an authentication email in the junk folder either. Her username is St.Sinner and her email address is inkspot8039@hotmail.com.
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Re: Authentication Mail Problem

Postby The Dark Fiddler » Sun May 10, 2009 11:27 am

This is explained in the Known Issues thread. Hotmail threads can't register for some unknown reason.

Unknown as in it's not known why the emails get bounced back., which is what happens.
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Re: Authentication Mail Problem

Postby harknell » Sun May 10, 2009 8:56 pm

Hi, The main problem with Hotmail is they use a goofy spam prevention system which is very self serving and non-standard. You can easily end up on a spam list through no real fault of your own. They also have a weird setup requirement for your server. Anyway, we are trying to resolve the situation, but for the moment we ask that hotmail users please try to utilize an alt email address for your accounts if possible. We CAN authorize accounts manually, but you'd still be in for a problem if you ever need to get your password again, and you won't receive any reports if you get PM's or other news broadcasts. We're really sorry for this inconvenience.
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Re: Authentication Mail Problem

Postby St. Sinner » Mon May 11, 2009 2:56 am

Thanks for the explanation. I have managed to register under a new Yahoo account.
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Re: Authentication Mail Problem

Postby Hhean » Fri May 29, 2009 8:04 am

I had this exact problem. Had to go and make a new Yahoo adress rather than use my usual hotmail. Could the accounts named Hhean and The Hhean be deleted so I can get this 01 off the end of my name?
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Re: Authentication Mail Problem

Postby harknell » Wed Jun 03, 2009 10:27 am

The hhean accounts are now deleted. I'll remove the 01 from your current account
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Re: Authentication Mail Problem

Postby Kyouhen » Tue Jun 16, 2009 10:20 am

Any chance someone could get rid of Kyouhen so I can get this 1 off? That hotmail thing's a real pain. :(
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Re: Authentication Mail Problem

Postby harknell » Tue Jun 16, 2009 12:13 pm

Hi your now fixed.
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Re: Authentication Mail Problem

Postby The Arkenwrench » Sat Jun 20, 2009 6:23 pm

The Arkenwrench is sad it did not find this thread before it attempted to register. Could the account 'The Arkenwrench', and 'Arkenwrench' ( I registered twice as I thought I had spelt my hotmail wrong the first time) be deleted so the 1 can be removed from my name?
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Re: Authentication Mail Problem

Postby The Arkenwrench » Sun Jul 19, 2009 5:24 pm

I'm going to post again to try get some attention on this thread, it's been a week...
D:

EDIT: all fixed now, thanks board!
:D
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Re: Authentication Mail Problem

Postby kukn » Sun Aug 23, 2009 7:10 pm

Thanks for the help, Harknell :)
Please wait, thinking...
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